Director, Energy Efficiency Programs
Walker-Miller Energy Services
St Charles, Illinois
Jim Heffron is the Director of Energy Efficiency Programs at Walker Miller Energy Services and a senior energy efficiency leader with more than a decade of experience in utility program implementation. Since 2013, he has led large scale residential and income eligible initiatives across Illinois, working closely with utilities to deliver high impact, customer focused programs. Jim brings experience across all major program sectors, with a specialization in comprehensive income eligible single family and multifamily programs. His background spans customer journey development, program strategy, and portfolio operations, with an emphasis on expanding access and improving participation among income eligible customers. Jim is known for translating policy and utility objectives into scalable programs that strengthen delivery performance while improving customer and community outcomes.
Building Trust Through Education: Reducing Customer Barriers in Energy Efficiency Programs
Wednesday, April 15, 2026
10:30 AM - 12:00 PM